Get in touch
We're here to help.
Whether you have a question about our products, need technical support, or want to share feedback — reach out and we'll get back to you promptly.
Support channels
How to reach us.
Our primary support channel. We aim to reply within 24 hours on working days.
Within 24 hours
On working days, Central European Time. A question that needs looking into can take up to 48 hours, and we will tell you when it does.
Many common questions about products, access, and technical issues are covered in our FAQ section.
Sending an email?
Help us help you faster.
Product or access issues
Include your account email, the product name, and a description of the problem. If you received an error message, a screenshot is helpful.
Purchase or billing queries
Include your order number (from your Link receipt email) and a brief description of your question. To withdraw or ask for a refund, write to us or contact Link support, as our Terms explain; if a technical problem stops you using what you bought, tell us and we'll fix it, or refund you if we can't.
Content feedback
Let us know which guide, question, or section you're referring to. Specific page numbers, question IDs, or screenshots help us identify and address issues quickly.
General enquiries
For partnerships, press, or other non-support questions, please include a brief summary of your enquiry and we'll route it to the right team.
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